Who we are

Our website address is: https://faays.com

Privacy Policy

Welcome to Faays.com (the "Site"), owned and operated by Faays ("us," "we," or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our services. By using the Site, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information that you provide directly to us when you use our Site, make purchases, or interact with our services. This may include: 1. **Contact Information:** Your name, email address, postal address, and phone number. 2. **Payment Information:** Credit card details, billing address, and other payment-related information. 3. **Account Information:** Username, password, and other account details. 4. **Order Details:** Information about your purchases, including product details and transaction history. 5. **Communication Data:** Information you provide when contacting us, such as inquiries or feedback.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the collected information for various purposes, including: Providing and Improving Services: To process transactions, fulfill orders, and enhance user experience. Communication: To respond to inquiries, provide customer support, and send transactional notifications. Marketing: To send promotional materials, newsletters, and offers that may interest you (you can opt out at any time). Analytics: To analyze trends, monitor usage patterns, and improve our services. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect certain functionalities of the Site.

Third-Party Disclosure

We may share your personal information with trusted third parties who assist us in operating our Site, providing services, and conducting business operations. These parties are obligated to maintain the confidentiality of your information.


We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to: Access and Update: Access, update, or correct your personal information through your account settings. Opt-Out: Opt out of receiving promotional emails by following the instructions in the emails or contacting us directly. Delete: Request the deletion of your account and personal information (subject to legal requirements).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of the policy indicates the latest revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@faays.com.

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